Refund policy
Shipping Policy – MindFuel
At MindFuel, we are committed to delivering your premium streetwear and cannabis-inspired apparel quickly, safely, and reliably.
Processing Times
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During high-demand periods (product drops, holidays, or promotions), processing times may be slightly extended.
Shipping Times
Estimated shipping delivery times:
- United States: 3–7 business days
- International Orders: 7–21 business days (varies by location)
Please note that shipping times are estimates and may vary due to carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, MindFuel offers free shipping promotions—be sure to subscribe to stay updated.
Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS, allowing you to track your package in real time.
Lost or Delayed Packages
MindFuel is not responsible for delays caused by shipping carriers, weather, or incorrect shipping information. If your package is lost, please contact the carrier directly or reach out to our support team for assistance.
Return & Refund Policy – MindFuel
We stand behind the quality of our hand-drawn, original MindFuel designs and want you to shop with confidence.
Return Eligibility
We accept returns within 30 days of delivery under the following conditions:
- Items must be unworn
- Items must be unwashed
- Items must be in original condition
Any items that do not meet these criteria may not be eligible for a refund.
Return Address
All approved returns must be sent to:
MindFuel Returns
2205 Knorr Court
Virginia Beach, VA 23455
United States
Refund Process
Once your returned item is received and inspected:
- A refund will be issued within 3 business days
- Refunds are processed back to your original payment method
Non-Returnable Items
- Worn or washed apparel
- Items returned after 30 days
- Final sale or promotional items (if specified)
Exchanges
At this time, we do not offer direct exchanges. If you need a different size or item, please return your original purchase and place a new order.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos, and we will make it right.
Why Shop MindFuel?
MindFuel combines cannabis culture, creativity, and premium streetwear into every piece. Our mission is to fuel your mindset with bold, original designs that stand out.